Frequently Asked Questions

We didn’t just build a "frame" for the screen; we built a physical boundary for rest. A defined frame signals to the brain that this is a different state, a different space—focused on rest and emotional relaxation. This helps the body transition into a restful state.

No, content is not all paid. The system is fully functional without a subscription. Core rest and sleep experiences are included at no extra cost. For more advanced features, like AI-generated content, we offer an optional subscription.

We take content rights seriously and ensure all content is licensed properly. Our system includes platform-owned content (e.g., guided meditation and soundscapes), and AI-generated content is entirely original, based on user needs and preferences, with strict safeguards to avoid copyright violations. Third-party content follows the provider’s licensing and is used under their terms. We ensure compliance with copyright laws to protect all parties.

We take content rights seriously and ensure all content is licensed properly. Our system includes platform-owned content (e.g., guided meditation and soundscapes), and AI-generated content is entirely original, based on user needs and preferences, with strict safeguards to avoid copyright violations. Third-party content follows the provider’s licensing and is used under their terms. We ensure compliance with copyright laws to protect all parties.

Data privacy is built into our system from the start. We collect only the data necessary for improving sleep quality, with no social, advertising, or unnecessary identifiers. Users are always in control of their data—they can see what’s collected, turn off specific data collection, or delete/export it. We comply with privacy regulations like GDPR and do not sell or share personal data.

Scent cartridges typically last several weeks to a few months, depending on usage. We offer a curated set of scents designed for relaxation and sleep. In the future, we plan to partner with fragrance brands to offer custom scent profiles for personalization.

Yes, the screen distance is intentionally designed for immersive rest. When lying down, your field of view and depth perception change. A closer screen reduces peripheral distraction, helping the brain enter a more relaxed state. If preferred, brightness and content intensity can be adjusted for comfort.

No, the screen is designed with low brightness and low stimulation. It’s very different from staring at a TV or phone. The screen is designed for short, controlled sessions, and if you prefer a more distant view, you can always use the zoom function.

Installation is simple and modular, taking about one hour with two technicians. The system fits through standard doors and requires no heavy construction. If a component fails, it can be quickly detached and replaced, reducing downtime. Remote diagnostics allow us to identify issues before technicians arrive.

We focus on the intelligent bed frame and smart systems, not on competing with mattress brands. We partner with mattress specialists for a complete sleep solution, offering the best of both worlds. Our smart bed system complements quality mattresses, ensuring no channel conflict and a customizable sleep experience.

You can reach us at the following emails based on your needs:
Personal Inquiry: inquiry@mornight.com
Enterprise Collaboration: sales@mornight.com
Marketing Cooperation: marketing@mornight.com

For any product issues, please contact our customer service team via inquiry@mornight.com. We will assist with troubleshooting or arrange repairs/replacements.

Once your order is shipped, we will provide you with tracking information to follow your order’s delivery progress.

Yes, please reach out to our sales team at sales@mornight.com for any custom bed inquiries or enterprise collaborations.

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